Tower Hill Ticketing

client: Historic Royal Palaces
location: Tower Hill
date: 2011

category: culture

Historic Royal Palaces commissioned the works in response to a need for ongoing improvements to theĀ arrivals process of visitors to the Tower of London which included a new electronic Visitor Experience System to be installed within the existing Ticket Kiosks on Tower Hill.

The alterations include new fenestration and cills within existing window openings to the North and South elevations of each of the four Kiosks to accommodate new Visitor Experience System, and external chip & pin. Re-fit out internally.

The Tower of London is one of the nation’s most important heritage sites, and the most visited. Estimated annual visitor numbers to Tower Hill are in the region of 5 to 6 million. The Ticket Kiosks serve on average 2.5 million visitors every year.